FAQs
What is Vec Art Studio?
Vec Art Studio offers beautifully designed digital invitation videos. Choose a template you love, and we’ll customize it with your event details to create a unique, memorable video invitation.
How does the ordering process work?
- Browse our website or Facebook page and choose your favorite template.
- Fill out the order form with your event details (name, date, venue, etc.).
- Our team will customize the video for you.
- You’ll receive a preview for approval.
- Once approved, the final video will be sent via email or download link.
Can I request customizations beyond just names and dates?
Yes! We can change text, photos, music, colors, and in some cases, the animation style. Just let us know your requirements—we’ll confirm what’s possible and if there are any extra charges.
How long does it take to get my video?
You’ll receive the first preview within 48 to 120 hours after submitting your information. After approval, the final video is delivered within 24 hours.
What format is the video delivered in?
We provide your invitation in MP4 format, perfect for sharing on WhatsApp, Facebook, Instagram, or email.
Can I request changes after the first preview?
Yes! We offer 2 free revision rounds. Additional revisions may involve a small fee.
How do I pay?
We accept bKash, and Nagad. Payment instructions will be shared after you place your order.
What if I’m not satisfied with the final video?
Your satisfaction is important. If you’re not happy even after revisions, contact us within 3 days of delivery, and we’ll do our best to resolve it.
Can I use the video for any event?
Yes! Our videos are perfect for weddings, birthdays, anniversaries, engagements, corporate events, and more.
Can I edit the template myself?
Currently, all customizations are handled by our team. We don’t provide editable files to ensure the highest quality output.
Do you offer refunds?
Due to the custom and digital nature of our service, refunds are not available once work has started. However, we’ll work with you to solve any issues.
How do I share the invitation video?
Once you receive your MP4 file, you can easily share it via social media, messaging apps, or even embed it on your website.
Can I request a fully custom video design?
Yes! We accept custom video requests. Send us your ideas, and we’ll provide a quote based on the design complexity.
What if I face problems downloading or playing the video?
No worries! Our support team is available to help you with any technical issues.
How can I contact Vec Art Studio?
📘 Facebook: Vec Art Studio
📧 Email:muntasirislam0011@gmail.com
📱 Phone: +8801998016925